SENNSE Consulting Last updated: April 2026

1. Our Commitment

SENNSE Consulting ("SENNSE", "we", "us") respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

We collect personal information that you provide to us directly, including:

• Name, email address, phone number, and business details when you complete forms, book a strategy call, or download resources

• Information you share during consultations or in project communications

• Billing and payment details where applicable

We also collect technical information automatically when you visit the website, including IP address, browser type, device information, pages viewed, and referring URL. This is collected via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Respond to enquiries and deliver requested services

• Send proposals, project updates, and invoices

• Send marketing communications (only where you have opted in or are an existing client)

• Improve our website and services

• Comply with legal obligations

We do not sell your personal information to third parties.

4. Cookies and Analytics

This website uses cookies and tools such as Google Analytics to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

5. Disclosure to Third Parties

We may share your information with trusted service providers who help us deliver our services — for example, hosting providers, CRM platforms (Zoho), email tools, and analytics providers. These third parties are required to handle your information in line with privacy laws.

We may also disclose information where required by law.

Some of our service providers are based overseas (including the United States and the European Union). By providing your information, you consent to it being transferred and stored outside Australia.

6. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. No system is completely secure, however, and we cannot guarantee absolute security.

7. Access, Correction, and Deletion

You can request access to the personal information we hold about you, ask us to correct it, or request that we delete it. Contact us at the email below and we will respond within a reasonable timeframe.

8. Direct Marketing

If you receive marketing emails from us, you can unsubscribe at any time using the link in the email or by contacting us directly.

9. Complaints

If you believe we have handled your personal information incorrectly, contact us first at the address below. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).

10. Changes to this Policy

We may update this policy from time to time. The current version is always available on this page.

11. Contact

Privacy questions or requests: support@sennse.com.au